Frequently Asked Questions (FAQs)
Can I integrate CourseForce with our payroll system?
Yes. How you chose to integrate CourseForce into your current HR framework is up to you. A variety of different customizable and automated approaches are available; whether it be pulling data from your HRIS system into CourseForce, extracting data from CourseForce to serve additional functionality to your business, or both.
Can I use CourseForce with Chrome, Internet Explorer, Safari, Firefox, Opera or other browsers?
Yes. CourseForce has been designed to be HTML5 compliant, meaning that it conforms to the web development standards supported by the W3C consortium.
Request a Demo
How much server capacity do I need for CourseForce?
None! CourseForce is a cloud-based training management solution meaning that we support the application and serve it to you via the cloud. All you require is a computer and a connection to the internet.
Can I store my training documents in CourseForce?
Yes. A variety of different file types such as Word, Excel, PDF, JPG, etc… are supported for upload and can be associated with individual courses and employees.
Can I run exams and collect employee grades on CourseForce?
Yes. Please see our Benefits page. CourseForce is a LMS that can accommodate an unlimited number of multiple-choice questions, collecting grades in whatever format you would like to see them: per cent, pass/fail, acceptable / unacceptable level of understanding, etc.. In order for CourseForce to capture grades automatically, employees must complete their exams on the CourseForce program. To do this, the additional purchase of the Employee Portal is required. Alternatively, you can enter the grades manually.
Can reports be exported to Excel?
Yes.
Can I use CourseForce to manage my training budget?
Yes. CourseForce is a LMS that allows you to track all trainer, location, and employee expenses, including transportation, hotel, meals, and more.
Does CourseForce allow my employees to “opt out” of certain required courses?
Yes. Any course for any employee can be designated as “Not Required” or “Not Applicable.”
Can supervisors manage their own employees’ training?
Yes. Our Team Leader portal allows supervisors to adjust scheduled date(s) of training for their own employees to ensure daily operations are not jeopardized by absenteeism. The Team Leader portal also gives supervisors access to selected reports for their employees.
If we employees to access our training management solution, what can employee do within the optional CourseForce Employee Portal?
The capabilities of the employee portal include, but are not limited to, the following:
- Submit Requests For Training - this allows employees the ability to perform the following:
- i. Be added to an open training session.
- ii. Be added to a future training session as it becomes available.
- iii. Request training for a course not currently part of the company's curriculum.
- Review Training Requests - this allows employees the ability to review/monitor requests that they have made.
- View Training Reports - this allow employees to view historical and current training information for courses they have taken, or which they are scheduled to take.
- Submit Course Evaluations - allows employees to fill-in standard company course surveys for the courses they have taken.
- Take Course Exams - with this option, training administrators have the ability to configure custom exams for every course in the course list. At the discretion of the training administrator, the exam for a course can be opened.
- Manage Current Training - this feature allows employees to close-off training requirements on their own without needing to involve a training administrator.
- Course Survey – employees have the ability to offer feedback about the training they take.
Do customers have the ability to access the data being stored in CourseForce?
Yes. From periodic downloads of your CourseForce data to custom designed data extracts – a number of options are available to accomplish this.
What if I need to change something structural in CourseForce?
We are always willing to consider requests that come from customers and prospects. Contact us to talk with one of our reps to see how we can better answer your training management needs.
Can I use a third-party reporting tool with CourseForce?
Yes. CourseForce comes with many reports designed to aid the training management process. Beyond that, we can provide you with direct access to your CourseForce data tables should you require ultimate flexibility in designing custom reports.
What if I am managing multiple companies instead of multiple divisions or plants?
Please ask us about our “Enterprise” edition of CourseForce.
How long has your CourseForce product been around?
CourseForce was first designed as a web-based training tracking system back in 2002 and was re-branded a short time
later. CourseForce® is a registered trademark of Sequel Process Design Ltd.
What is a Continuing Education Unit?
The Continuing Education Unit (CEU) is a nationally recognized unit of measurement for participation in non-credit, continuing education programs. Established in 1970 by a national task force, the CEU was created to provide a standard unit of measure to quantify continuing adult education and training activities, and serve the diversity of providers, activities, and purposes in adult education. The CEU is analogous to the academic credit hour used to quantify educational effort toward a college degree, and is defined as "ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction." Some states refer to them as Professional Development Points (PDPs), which are the same.